Shipments and Returns


Orders placed through our website will be sent by a transport agency anywhere in the UK and most European countries.

Orders are usually delivered in the next 48-72 hours if there are no holidays in that range. In any case, is not responsible for delays caused by the transport agency outside our company.

Fixed shipping costs are  £ 4.90 for an order of up to £ 75. Any order over £ 75 will have free shipping costs.


Due to Herbalife's general policy, products purchased through the website may be returned during the following 30 calendar days upon receipt. In order for an item to be returned, it must retain its original packaging and seal. Products that do not keep the seal and original packaging will not be returned.

In the event that an erroneous or damaged product has been sent, Herbalf will be held responsible for the shipping costs associated with the return of the product. If the customer decides to return the product without any deterioration or there has been no error in the products sent, you must assume the shipping costs even if for an amount greater than £ 75 the order does not carry associated shipping costs.